Goldbat Terms and Conditions — Full English Version

Goldbat is an online betting platform operated for users in Bangladesh. By accessing this platform, you agree to the following general terms:

• You must be at least 18 years old to use the Goldbat platform.
• You are using this platform voluntarily and entirely at your own risk.
• Goldbat reserves the right to update its terms and conditions at any time without prior notice.
• Each person may operate only one account. Creating multiple accounts is a punishable offense.
• All information provided on Goldbat must be accurate and truthful.

To create an account on Goldbat, you must register with accurate and complete information. The details required at registration are:

• Full Name (as per National ID)
• Active Bangladeshi mobile number
• Date of Birth (must be 18+)
• A secure password

Goldbat may request additional documents at any time for account verification, such as a National ID or mobile banking statement. Failure to cooperate with verification may result in a temporary account suspension.

The following rules apply to all bets placed on Goldbat:

• Once a bet is confirmed, it cannot be changed or cancelled unless the cash out option is active.
• If incorrect odds are displayed due to a technical error, Goldbat reserves the right to void the affected bet.
• If a match is abandoned or postponed, the bet will be considered void and the stake refunded.
• Odds in live betting can change at any moment.
• Both Single Bets and Accumulator Bets are accepted.
• Maximum bet limits may vary per event and are set by Goldbat.

Goldbat supports deposits and withdrawals through Bangladesh's popular mobile banking channels. The payment terms are outlined below:

• All deposits must be made using a mobile banking account registered in your own name.
• Third-party payments are not accepted. Any funds sent from another person's account will be rejected.
• Full account verification is required before any withdrawal can be processed.
• Goldbat reserves the right to place payments on hold if there is any suspicion of fraudulent activity or money laundering.
• Withdrawals are typically processed within 1–72 working hours.
• Please withdraw using the same payment method you used to make your deposit.

Goldbat offers a variety of bonuses and promotions, each with specific conditions that must be followed:

• The welcome bonus applies only to a new user's first deposit.
• Every bonus comes with a Wagering Requirement — you must place a specified amount in bets before you can withdraw bonus funds.
• Each voucher code may have its own validity period and conditions.
• Using the same bonus more than once is strictly prohibited and may result in account termination.
• Goldbat reserves the right to modify or cancel any bonus offer at any time.
• Using multiple accounts to take advantage of bonuses is strictly prohibited.

Goldbat believes every bettor deserves to enjoy betting in a controlled and responsible way. To support this, we offer several key features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-off Period: Option to pause betting activity for a set period of time.
• Self-Exclusion: Option to deactivate your account permanently or temporarily.
• Never treat betting as a source of income.
• If you feel your betting is getting out of control, contact our support team immediately.

Goldbat takes the protection of your personal data very seriously. We never sell your information to third parties.

• Your information is used solely for account verification, payment processing, and service improvement.
• Goldbat uses SSL encryption to keep all your information secure.
• Information may be disclosed to authorities when required by law.
• You may request the deletion of your personal data, though this does not apply to active accounts.

Goldbat may suspend or permanently close your account for any of the following reasons:

• Creating multiple accounts or using someone else's account.
• Registering with false or incorrect information.
• Abusing the bonus system.
• Fraudulent activity or money laundering.
• Operating an account as a minor.
• Attempting to interfere with the security of the platform.

If an account is closed, any balance refund will be determined following an investigation. Where fraud is established, the balance may be forfeited.

If you have a dispute regarding a bet outcome or payment, please follow the steps below:

• Start by contacting Goldbat's support team via live chat or email.
• You will receive an initial response within 72 business hours of submitting your complaint.
• Complex issues are resolved within a maximum of 14 working days.
• Goldbat's final decision is binding and conclusive in all matters.

Goldbat reserves the right to modify, amend, or update these terms and conditions at any time. When changes are made:

• The date of the last update will be noted at the top of this page.
• For significant changes, a notification may be sent to your registered mobile number.
• Continued use of the platform after any changes will be considered your acceptance of the updated terms.
• We recommend checking this page regularly.