Welcome to Goldbat. We operate a trusted, transparent, and secure betting platform for bettors in Bangladesh. This Privacy Policy explains exactly what Goldbat does with your personal data — where it is collected from, what it is used for, and how it is kept safe.
By using the Goldbat website or app, you are considered to have agreed to this privacy policy. Please read it carefully before using the platform.
We believe privacy is more than a legal obligation — it is our ethical commitment to our users. Goldbat never sells your data to third parties or shares it without your consent.
This Privacy Policy governs Goldbat's Terms & Conditionsin conjunction with. Reading both is recommended.
Goldbat may collect the following types of information to improve your experience and operate the platform:
Identity Information
Name, date of birth, gender, national ID number.
Contact Information
Mobile number, email address, residential address.
Financial Information
Mobile banking number, transaction history.
Betting Activity
Betting history, game preferences, and win/loss records.
Device Information
IP address, browser type, operating system.
Location Data
Country and region (derived from IP, not GPS).
Automatically Collected: When you visit Goldbat, certain technical information is automatically collected via cookies and analytics. This data is not used to identify you personally.
Goldbat uses your data only for specific, limited purposes. We never use it beyond those purposes without your explicit consent.
- Account Management: To complete registration, verification, and login processes.
- Payment Processing: To securely process deposits and withdrawals.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Customer Support: To resolve your issues and answer your questions.
- Service Improvement: To analyze and improve your experience on the platform.
- Legal Obligations: To meet the requirements of regulatory authorities.
- Promotional Communications: To send you bonus and offer notifications, with your consent.
You can opt out of promotional messages at any time by contacting our support team.
Goldbat never sells your data to third parties. However, it may be shared with the following parties in limited circumstances:
| Recipient |
Reason |
Controls |
| Payment Partners (bKash, Nagad) |
To verify and process transactions |
Minimum Necessary Data |
| Identity Verification Services |
To complete the KYC process |
Encrypted Transmission |
| Government & Law Enforcement Agencies |
To comply with legal orders |
Only upon court order |
| Analytics Services |
Platform Performance Monitoring |
Anonymous & Aggregated Data |
To be clear: Goldbat does not share your personal information with advertisers, marketing companies, or any other betting sites.
Goldbat uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To understand which pages are most visited (anonymous data).
You can manage or block cookies through your browser settings. However, disabling cookies may cause some features to not work properly.
Goldbat never uses third-party tracking cookies to follow you across other websites.
Goldbat follows the highest industry standards to protect your data. Our security measures include:
- SSL/TLS Encryption: Every connection is encrypted, making it impossible to intercept your data.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall & Intrusion Detection: To prevent unauthorized access.
- Regular Security Audits: To identify and resolve system vulnerabilities.
- Restricted Access: Only authorized personnel have access to your information.
You also have responsibilities: Keep a strong password and never share it with anyone. If you notice anything suspicious, support@goldbat.clickto let us know.
Goldbat does not store your data indefinitely. Specific retention periods apply to each type of information:
- Account Information: For the duration your account is active, and up to 5 years after closure as required by law.
- Transaction Records: Up to 7 years, as required by financial regulations.
- Customer Support Conversations: Up to 2 years after the issue is resolved.
- Cookies Data: Deleted at the end of your session or within a maximum of 1 year.
Once the designated retention period ends, data is securely deleted or anonymized.
As a Goldbat user, you have certain important rights over your own information:
Right to Access
You can request a copy of the data we hold about you at any time.
Right to Correct Information
If any of your information is incorrect, you can request a correction.
Right to Erasure
After account closure, you can request deletion of your data unless we are required to retain it by law.
Right to Object to Processing
You can object to your data being used for marketing or any specific purpose.
Data Portability
You can request an export of your data in a portable, accessible format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your data be restricted.
To exercise these rights support@goldbat.clickto email us. We aim to respond within 30 business days.
Goldbat is strictly an adults-only (18+) platform. We do not knowingly collect any information from minors.
- Age is verified at the time of registration.
- If any minor's data is found in our system, it will be deleted immediately and the account will be closed.
- If you believe a minor is using Goldbat, please contact us immediately.
A note for parents: Please use parental controls on your devices to prevent minors from accessing this type of platform.
